About This Course
Build a career at the world’s busiest international hub with Armada Training Institute’s KHDA-approved Basic Airline Reservation & Ticketing course in Dubai.
This course covers airline reservation systems, ticketing procedures, fare rules, and customer service excellence required for entry-level aviation roles amid Dubai Airport’s ongoing hiring surge.
As part of Armada’s Aviation Career Pathway — combining Ticketing, Cargo, and Aviation Ground Ops into a clear 3-course roadmap — this program differentiates Armada from standalone course providers.
Graduate with a KHDA-recognized certificate and a credible pathway into Dubai’s aviation industry.
Learning Objectives
Operate airline reservation systems to process bookings, changes, and cancellations.
Apply basic ticketing procedures and fare rule interpretation.
Deliver customer service excellence aligned with airline and aviation industry standards.
Understand the end-to-end passenger journey from booking through travel.
Identify next steps within Armada's broader Aviation Career Pathway program.
Target Audience
- Entry-level aviation and travel industry job seekers.
- Customer service professionals targeting airline and airport employers.
- Career-changers entering Dubai's aviation hiring surge.
- Individuals across the UAE seeking a clear, structured Aviation Career Pathway rather than a standalone, disconnected course.
Your Instructors
admin
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Ticketing & Reservation Course Module
AED 2,500